When It Slips: Escalation, Expediting and Cancellation
You follow one buyer's order running late, from the first signal to the settlement. You see how a delay is read from outside the factory, you price every recovery option on one order book, and you take the question of when a claim is worth less than the supplier who caused it.
Published by Merchandising Academy · First lesson free to read
Course value
What will you be able to do?
Work outcome
You can place an order with the supplier who can genuinely take it, and run a dated critical path across a portfolio rather than one order. You can judge a factory on evidence rather than on its last excuse, and act on a slip while there is still time to act.
Who it is for
Brand and buying-office teams.
What you will produce
You build an escalation file for one late order. You find the buyer-side signals that move before a supplier's forecast does. You work out the break-even chance that justifies acting early. You split an order book by each shop's real last date. You price eight recovery options as gross profit lost. You write a rule for what belongs on an aeroplane. You build a cancellation ladder by date. And you carry a claim through to a cost of ownership.
Learning format
3 lessons · 0 templates · workplace calculations and decisions.