Claims, Chargebacks and Order Profitability
You find out what the application actually records when an order goes wrong and somebody wants money back, read out of the source rather than assumed. You meet the one money field on an order, the concession the app tells you to get and cannot file, what a CAPA holds, how the delay engine names a party without ever settling a cost, and why the only margin report is a report about quotations.
Published by Merchandising Academy · First lesson free to read
Course value
What will you be able to do?
Work outcome
You can run a real order end to end in MerchandiserOS: set up the master data, quote it, confirm it, follow its critical path, book its materials, and ship it. And you know which screen answers each question a buyer asks.
Who it is for
Factory, supplier, brand and buying-office teams.
What you will produce
You map the money you can and cannot get out of this app. You find the single amount field on an order and where it comes from. You go through the three override tiers and the exact line each one writes. You cover the twelve columns of a CAPA and the four it does not have. You find which of the five parties the delay engine can ever blame. And you work out what the margin report is really counting.
Learning format
5 lessons · 0 templates · workplace calculations and decisions.