MerchandiserOS

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How to run apparel merchandising in MerchandiserOS

Short guides for every part of the app — from a buyer's tech pack to the day the order ships.

Getting StartedQuote & CostDevelopSourcePlanProduceQualityShipComms & AIReports & DashboardsIntegrations & AdminAbout the app

Getting Started

Set up your workspace and learn the daily flow.

What is MerchandiserOS?An AI operating system that runs apparel merchandising from tech pack to delivery. Set up your workspaceAdd your company, what you make, your team, and how AI runs. The My Work home screenOpen every morning on the exceptions and tasks that need you. Find your way aroundHow the sidebar, search, and record screens are organized.

Quote & Cost

Turn a buyer request into a costed FOB in minutes.

Extract a tech pack with AIDrop a PDF or Excel and the AI fills the style for you. Build a cost sheet and FOBFabric, trims, CMT, overhead and margin roll up to a quote price. Estimate fabric consumptionGet a fabric-per-garment estimate from the measurements. Send and negotiate a quotationQuote to the buyer, revise, and win or lose the RFQ.

Develop

Author styles, tech packs, and samples.

Create a styleStart from a tech pack, an archetype kit, or a blank draft. Build the bill of materialsAdd fabric and trims, grouped by section, linked to your library. Grade the measurement chartSet base size, grade rules, and tolerances per point. Track samples and lab dipsLog rounds, submit to the buyer, and record approvals.

Source

Manage materials, suppliers, and buying.

Manage the material libraryOne record per material with type, price, and stock. Qualify a supplierRecord certifications and set qualification status. Raise a purchase requestAsk for what an order needs, with no money on it. Receive goods and issue to the lineBook a GRN, capture the lot, and issue stock.

Plan

Confirm orders and load the factory.

Create an orderCapture the buyer, style, quantity, and ship date. Confirm an order and freeze the QA standardLock the AQL plan and required inspections at confirmation. Plan the production heat-mapBook orders onto lines and weeks by capacity. Split into production ordersTurn a buyer order into department job cards.

Produce

Run the floor and track WIP.

Record floor outputLog pieces per hour or scan machine output. Upload machine outputBring Garment.io shop-floor data into the order. Read the WIP boardSee each order's stage from cut to pack. Track the Time & Action planMilestone dates that flex to the order's real work.

Quality

Gate quality with AQL and CAPA.

Run a final AQL inspectionSample the lot, tally defects, and get a computed verdict. Set the AQL standardMajor, minor, and critical levels per buyer and style. Open a CAPATrack a corrective action on a failed lot. Log needle & metal controlRecord the mandatory kids-safety pass before ship.

Ship

Pack, ship, and prove compliance.

Plan packing and cartonsFold, polybag, assort, and mark cartons per delivery. Book and ship a deliverySplit an order into deliveries with their own dates. Publish a Digital Product PassportA public QR passport substantiated from real evidence. Clear the ship gateProduction, QC, and packing checks before a delivery leaves.

Comms & AI

Message buyers and let the AI do real work.

Ask MerchandiserOSA grounded assistant that answers from your real data. Triage inbound messagesAI reads buyer email and links it to the right order. Draft with AIBuyer updates and supplier chases you review before sending. Get in-screen guidanceAsk how to use any screen and get step-by-step help.

Reports & Dashboards

See performance and export the numbers.

Use the reports hubDaily, weekly, monthly, and periodic factory reports. Send a buyer order-status reportA buyer-facing status report with no cost shown. Read your role dashboardOne dashboard that re-arranges for each role. Export to Excel, CSV, or PDFEvery report and list exports what you see.

Integrations & Admin

Connect systems and manage access.

Connect Garment.ioSet a per-factory connection profile for shop-floor data. Connect your ERPThe app plans and requests; your ERP keeps the money. Edit lists and codesOwn the dropdown values used across the app. Manage users and rolesGive each person the modules and cost visibility they need.

About the app

The principles the app follows, and how your workspace is kept separate.

How the app protects your dataProgressive capture, earned green, and audit logging. Your workspace is isolatedEach company gets its own separate database.

See it on your own orders

Book a demo and we'll walk you through MerchandiserOS with your own styles and orders.

Request a demo